Frequently asked questions
Straight answers to common queries.
We cover all the everyday technology you use at home. This includes smartphones (iPhones and Androids), tablets, laptops (Mac and Windows), printers, home Wi-Fi, and Smart TVs.
Not at all. We believe in earning your trust every month. Both our Support and Complete plans are rolling monthly agreements, and you can cancel anytime with no hidden exit fees.
Absolutely. That is exactly why SmarterBox exists. We actively avoid tech jargon and explain everything in plain, simple English. We take our time and go at your pace.
The Support plan is great for reactive help when something goes wrong. However, the Complete plan is our most popular because we proactively set up your devices to be simpler and safer from day one, meaning you'll run into far fewer problems overall.
To place an order, simply browse our website, add desired items to your cart, and proceed to checkout. Follow the prompts to provide shipping details and choose your preferred payment method. For any assistance, feel free to call our support line.
We accept payments through major credit cards, including Visa, MasterCard, and American Express. Additionally, we offer secure transactions through Stripe and PayPal.
Absolutely. We prioritize the security of your data. Our Privacy Policy outlines our commitment to protecting your personal information. Your trust and privacy are paramount to us.
You'll never have to think about your technology ever again.
Get the best support with our complete plan. Don't wait for your gadgets to break to call us.