SmarterBox, SmarterBoxDIY and SmarterBoxRepairs: one company, three websites
Short answer
All three websites are run by the same UK company, SmarterBox Limited, company number 16160532, registered in England and Wales. SmarterBox is for tech support plans, SmarterBoxDIY has free step-by-step guides, and SmarterBoxRepairs is for mail-in repairs.
Which website does what
| Website | What it's for | Use it when |
|---|---|---|
| smarterboxuk.co.uk | SmarterBox tech support and membership | You want someone to help with a device, or have a question about your plan |
| smarterboxdiy.co.uk | Free step-by-step guides | You'd like to try fixing a problem yourself first |
| smarterboxrepairs.co.uk | Mail-in laptop, PC and phone repairs | Something is broken and you want a price to repair it |
Our company details
Company name
SmarterBox Limited.
Company number
16160532, registered in England and Wales. You can check it yourself on the Companies House register (opens in a new tab).
Phone
0330 027 3093, Monday to Saturday.
Email
Contact@smarterboxuk.co.uk.
How to check it's really us
Check the website address
Our websites are smarterboxuk.co.uk, smarterboxdiy.co.uk and smarterboxrepairs.co.uk. Look closely for extra words or misspellings.
Check the phone number and email
If a call, text or email claims to be from SmarterBox but uses different details, stop and check with us first.
If you're unsure, contact us yourself
Use the details on this page rather than any number or link in the message. Our is it really SmarterBox? page explains more.
Questions people ask
Is SmarterBox Ltd the same as SmarterBox Limited?
Yes. "Ltd" is the short form of "Limited". It's one company.
Do I need a membership to use SmarterBoxDIY?
No. The guides are free to read.
Can I ask about a repair without a membership?
Yes. Use the SmarterBoxRepairs contact page and tell us your device's exact model and what's wrong.
Still need help?
Not sure which website you need? Contact SmarterBox and tell us what's going on. We'll point you to the right place.
Get supportPublished by SmarterBox Limited, the UK company behind SmarterBox tech support (company no. 16160532). This article is general information; menus and options vary by device and software version.